Privacy Policy

WeekendsEve pride ourselves in holding all customers and visitors in the highest regard, which is why we treat your privacy and online shopping security with both care and respect. In order to curate and constantly improve product offerings, customer service, sales and promotions, you have the option to provide data that will be used to create an optimal online shopping experience.

This Privacy Policy describes the privacy practices of WeekendsEve, and its affiliates. It applies to our interactions with our customers and visitors, including, but not limited to:
• Use of our websites
• In-person sales with our employees or representatives
• Attendance to one of either our, or a partner, affiliate, or suppliers event
• Use of applications for mobile phones, tablets or other smart devices
• Phone and email communications
• Social media interactions on our websites and other third party websites, including, FaceBook, Instagram, Twitter, YouTube, etc.
• Viewing online advertisements or emails
• Through our authorized service providers

Contact Information
We may collect the names and user names of our customers and other visitors. Additionally, we may collect your purchase history, billing and shipping addresses, phone numbers, email addresses, and other digital contact information. We may also collect information that you provide us about others.

Payment Information
When you make a purchase we may collect payment information, including information from credit or debit cards, check, or PayPal account.

Returns Information
When a product warranty, refund, or exchange is requested, the information we require will include, but not limited to, name, address, phone number, email address, and other information required to process your request through our systems while adhering to manufacturer or vendor warranty claim requirements. This information may be used to track returns and help detect and prevent fraud. Our full Return Policy is listed here, and you can see manufacturer warranties here.

Demographic Information

Information may be collected about products or services you like, submitted reviews, age or gender.

Location Information

If you use our website or other smart device applications, we may collect location data obtained from, but not limited to, your IP address. We use this location data to find the nearest fulfillment center to you, provide product pricing and availability for sales, events, or promotions near you.

Other Information

We may collect any of the information or content you provide through our websites, or associated platforms. If you use our websites, we collect your IP (Internet Protocol) address and other related information such as the type of browser and operating system you are using. We might also track the pages you visit, look at what website you came from, or what website you visit when you leave us. We collect this information using various tracking tools.

How Information is Collected

We collect information directly from you. The falling are a few examples of when we collect information from you:

• During website or survey registration in connection with a purchase or feedback.
• If you submit a question or answer to our Product Q & A, provide us with comments or reviews, or call our customer service team
• If you upload or share a photo, submit a request, submit information, or post other digital content through one of our websites or via social media interactions on third party websites, such as those listed above.
• If you participate in a sweepstakes, contest, promotion, program, clinic, camp, or training session
• If you rent equipment or request a quote, warranty or other information
• If you return a product or use a rebate

In connection with your interactions with us as a registered user of our websites. For example, when you use the features of our My Account tool like Express Checkout, Address Book, etc.

We collect information from you passively. We may use tracking tools like browser cookies, flash cookies, and web beacons.

We collect information from other sources. We may get information about you from third party business partners, like an updated address from a shipping vendor. We may collect information about you from a friend. For example, if your friend purchases something for us to send you or if your friend provides your information through one of our refer-a-friend type features. If you use one of these features, please ensure that you only submit email addresses of individuals with whom you have a close personal or family relationship, who would be interested in receiving the communication, and who has authorized you to share their email address.

We collect information from Affiliates of WeekendsEve. We may get information about you from a company controlled by, or under common control with WeekendsEve (our “Affiliates”).

How We Use Information

We use the information we collect for our business purposes, including:

• To respond to your questions and requests. Examples include:
• Fulfilling orders, ensuring proper delivery or providing services (such as delivering an electronic copy of your receipt)
• Administering your participation in a contest, sweepstakes, or other promotion or sending you prizes you may have won
• Registering you for a particular website, loyalty program, or extended warranty service or providing you with information regarding such programs or services
• Processing a return
• Responding to a product or service review

• To improve our products and services
• We may use your information to make website, product, or service improvements.

To look at website trends and customer interests.

• We might use your information to customize your experience with us. We may collect information about your activities on and interactions with various devices and link that information. Through such cross-device linking, we can provide you with a consistent experience across the devices you use. We may also combine information we get from you with information about you we have received from third parties or publicly available sources to assess trends and interests.

For security and fraud purposes.

• We may use your information to protect our company, our customers, or our websites. For example, we might use information form a merchandise return to process and track returns to help detect and prevent fraud.

For our marketing.

In certain circumstances, we may send you communications about special WeekendsEve promotions or offers via regular mail, email, or other electronic channels, including ads on social media platforms. We may send you emails if you have registered on a websites and indicated you want to receive this information or if you gave us your information in one of our stores. We may also notify you of new website features or product and service offerings. If permitted, we may also send information about offers from our Affiliates and other companies we think you might find interesting. We may use information including information collected across different online services and collected from the various devices you may use, to deliver you marketing communications (including online ads) based on your interests. For example, if you view a product on our website, you may see ads for that product on our or third party websites and applications. 

To communicate with you about your account or our relationship.

• We may contact you to inform you about changes to this privacy policy, the terms of use of our websites, or changes to any of our programs in which you might be enrolled. We may also tell you about issues with your orders or if there is a product recall or rebate.

For social media

• When you engage with our content on or through third-party social networking websites, plug-ins and applications, you may allow us to have access to certain social media account information (e.g., name, username, email address, gender) as determined by the settings of the social media services to deliver the content or as part of the operation of the website, plug-in or application. Social media platforms may collect information about your use of our services and may notify other users of the platform about your activities on our websites and device applications. Social media services may also use cookies or other technologies to provide services or track your online activities over time and across multiple websites and device applications. Your interactions with social media features are governed by the respective privacy policies of the companies providing the features.

 

For other uses we may disclose to you
We may also use personal information with your consent, and as otherwise permitted or required by law.

Information Sharing
We may share your information for our business purposes and as legally required or permitted, including:
With third parties who perform services on our behalf.
We share information with our service providers, such as our delivery service providers who ship and deliver your online orders. We might also authorize our service providers to collect information on our behalf. Some service providers may be located outside of the United States. We might also share information with the vendors and manufacturers of our products and services to respond to your reviews and questions.

Data Sharing for Catalog Mailings

We may share your name, address and transactional information about products you have purchased from our catalogs with third party companies so that you may receive future catalog offerings about products and services that may be of interest to you.

With any successor to all or part of our business.
For example, if all or part of our business is sold we may sell or disclose our customer list in preparation for or as part of that transaction.

If we think we have to in order to comply with the law
For example, we will disclose information to respond to a court order or subpoena. We may also disclose information if a government agency or investigatory body requests it.

With our business partners.
For example, we might share information with one of our Affiliates or a business partner who is running a joint promotion with us or who provides a product or service in partnership with us.

To protect us.
For example, we will disclose information if we suspect fraud. We will also share information as part of an investigation. We may also disclose personal information to assist us in collecting a debt owed by you.

At your direction.
For example, if you ask us to provide your information to a third-party to facilitate the resolution of a dispute.